Frequently Asked Questions
How long will it take to get my order?
You should allow 2-4 weeks from the date of payment to receive your order. All items are handmade and crocheted in the order in which they are received unless the buyer selects rush service. If you need your item in under 2 weeks a Rush Fee of $30 can be applied. Please email firstname.lastname@example.org for rush orders.
What type of yarn do you use?
We use 100% acrylic Paintbox Yarns. Items can be made from cotton yarn if desired.
Can I get it wet?
Crocheted items can get wet, however, buyers should not attempt to swim or submerge themselves in water for extended periods of time. Yarn is highly absorbent and the material will begin to deform.
Can I submit a custom order?
Sure! Custom orders can be submitted by emailing email@example.com.